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Privacy Policy

OWconcept – Authorized Rudy’s Kombucha Distributor, KVK: 83033947

We are committed to protecting the privacy and security of our customers and visitors to our website. This privacy statement explains how we collect and use personal data in accordance with the EU and Dutch General Data Protection Regulation (GDPR).

  1. Data Controller OWconcept is the data controller for the personal data we process. You can contact us at [email protected], if you have any questions or concerns regarding your personal data.

  2. Collection and Use of Personal Data We may collect and process the following categories of personal data:

  • Contact information such as name, address, email address, and phone number
  • Payment information such as credit card number and billing address
  • Usage information such as IP address, browser type, and pages viewed on our website
  • Marketing information such as your marketing preferences and interests
 

We use personal data for the following purposes:

  • To fulfill orders and process payments
  • To communicate with you about your orders and respond to your inquiries
  • To provide you with marketing communications and offers that we think may interest you
  • To improve our website and services
  1. Legal Basis for Processing Personal Data We process personal data based on one or more of the following legal bases:

  • Performance of a contract: We process personal data to fulfill our obligations under a contract with you, such as processing an order or payment.
  • Legitimate interests: We process personal data for our legitimate interests, such as improving our services and communicating with you about our products and offers.
  • Consent: We may process personal data with your consent, such as when you sign up to receive marketing communications from us.

Marketing communications

By placing an order with us, you agree to receive marketing communications from us by email. If you do not wish to receive these communications, you can unsubscribe at any time by clicking on the ‘unsubscribe’ link in our emails or by contacting us directly. We will not share your email address with any third parties.

  1. Data Sharing and Transfers

We may share personal data with the following types of third parties:

  • Service providers: We may share personal data with third-party service providers who assist us with website hosting, payment processing, and marketing.
  • Legal requirements: We may share personal data with law enforcement or other governmental agencies in response to a lawful request.

We may transfer personal data to third parties located outside the European Economic Area (EEA), such as service providers located in the United States. We will ensure that adequate safeguards are in place to protect the personal data transferred, such as through the use of standard contractual clauses approved by the European Commission.

  1. Data Retention We will retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. We will securely delete or anonymize personal data when it is no longer needed.

  2. Your Rights You have the following rights with respect to your personal data:

  • Access: You can request access to the personal data we hold about you and obtain a copy of it.
  • Correction: You can request that we correct any inaccurate or incomplete personal data we hold about you.
  • Erasure: You can request that we erase your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
  • Restriction: You can request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.
  • Objection: You can object to the processing of your personal data based on our legitimate interests.
  • Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
 

To exercise your rights, please contact us at [email protected]. We will respond to your request in a timely and appropriate manner.

    1. Changes to this Privacy Statement We may update this privacy statement from time to time to reflect changes in our practices or legal obligations. We will post the revised privacy statement on our website and indicate the date of the last update. We encourage you to review this statement periodically to stay informed about our data practices.

    2. Contact Us If you have any questions or concerns regarding our privacy practices, please contact us at [email protected].

Rudy's Hard Kombucha - Netherlands
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